Shipping policy
好的，根据您的信息（全球发货，7-14个工作日），我来为您生成两份政策：
📦 物流政策（Shipping Policy）
Shipping Policy
Thank you for shopping at Waluoo. We are committed to delivering your order as quickly and securely as possible.
Order Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time We ship to customers worldwide. Estimated delivery times are as follows:
- United States: 7–14 business days
- Europe & Canada: 10–18 business days
- Rest of the World: 14–25 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.
Shipping Rates Shipping rates are calculated at checkout based on your order weight and destination. Free shipping may be available for orders meeting a minimum purchase threshold.
Tracking Your Order Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package through the carrier's website.
Customs, Duties & Taxes For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included in our pricing or shipping fees. Please check with your local customs office for more information.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at [your email] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
For any shipping inquiries, please contact us at: kangyutian1987@gmail.com.